Frequently Asked Questions

How can I contact The Kids Fishing Shop LLC?

You can call us at (908) 692-6163 or email us at Thekidsfishingshop@yahoo.com.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

We pack and ship most orders within 24 hours of placing order.

How are products delivered to me?

You choose the shipping method. We offer shipping with UPS and USPS. With USPS the price is lower but tracking and on time delivery is questionable. And with UPS the price higher but tracking and on time delivery are a very reliable.

What is your refund or exchange policy?

Give us a call! We do returns for unused merchandise only. We can not refund cost of shipping. We can refund any order before it ships and will refund any order after we receive the returned product.

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We respect your privacy.

We never sell, share or rent your personal information to any third parties under any circumstances. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations for marketing purposes.

we accept mastercard, visa, amercian express, discover